Service, Quality dan Satisfaction Edisi 3

Collection Location Perpustakaan STIE Kesatuan Bogor Contact Detail
Edition 3
Call Number
ISBN/ISSN 9789792927856
Author(s) Fandy Tjiptono
Subject(s) Service, Quality, Satisfaction
Classification
Series Title Contoh Spesifik Riset Kepuasan dan Ketidakpuasan Pelanggan, Strategi Mewujudkan Kepuasan Pelanggan
GMD Buku
Language Indonesia
Publisher Andi Offset
Publishing Year 2011
Publishing Place Yogyakarta
Collation xxii + 506 hlm.; 19 x 23 Cm
Abstract/Notes
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